The 3G Closure What it Means for Small Businesses

The 3G networks for Telstra and Optus are about to be switched off on the 28th of October. Vodafone has already switched off their 3G network. This change is set to have a significant impact on small businesses across the country. Major telecommunications providers, including Telstra, Optus, and Vodafone, are phasing out their 3G services to reallocate resources to their 4G and 5G networks. As a small business owner, it's important to understand what this means for your operations and take steps to transition smoothly.

Start by evaluating your current technology. Many small businesses use older mobile devices or connected equipment such as EFTPOS terminals, security systems, scanners, industrial routers, tablets, smart watches. Asset tracking tools, surveying instrument, environmental monitoring and many of the wireless operating systems on farms are also often older devices.

Plan for Upgrades

Upgrading devices can be costly, and small businesses often operate on tight budgets. However, replacing outdated 3G-dependent hardware is essential to maintain operations. Focus on prioritising upgrades that are critical for daily business, such as payment terminals, security systems and important monitoring devices. Telstra, Optus, and other providers are offering support and incentives, which can be valuable for minimising the impact of the transition. With the final shutdown approaching quickly, it is crucial to identify which devices and systems are still reliant on 3G and plan for their replacement or upgrade. Reach out to your network provider to understand what support or incentives are available for making the transition.

Check Your Options

To avoid disruptions, contact your service provider as soon as possible to confirm the timeline for the 3G shutdown and learn about your upgrade options. Make sure to check whether your mobile device is using 3G by texting "3" to the number 3498.   Older devices with a 3G Sim will still be able to connect via Wi-Fi or Ethernet so see if this is a temporary option for you. Additionally, ensure you review any other systems that might rely on 3G, such as alarm systems or GPS trackers, and make arrangements to upgrade those as well.  Some systems rely on 3G as a back-up and for functions that aren't immediately obvious so it's important to check if you notice connectivity problems with older devices.

Act Now to Avoid Downtime

With the 3G shutdown fast approaching, the time to act is now. Delaying could result in service interruptions, impacting your ability to communicate with customers or process payments.

As the 3G shutdown approaches, staying informed and adaptable will be key to navigating the transition successfully. Embrace the change, and you may find that upgrading your technology leads to a more connected and efficient business in the long run.

Need guidance on managing the technology transition for your business? Connect with an expert mentor and book your session today.

For more information about the 3G Shutdown:

Telstra 3G - Closure Information
Optus 3G - Closure Information
AMTA | 3G - Closure Overview
Telstra and Optus 3G Shutdown | Yahoo Finance
3G Shutdown for Small Businesses - SmartCompany