QVM Mentoring

 A free program available to Queen Victoria Market Traders only.

SBMS, in collaboration with the City of Melbourne and Queen Victoria Market, is proud to offer "Trader Connect," a program designed to empower market traders with personalised support and business development tools.

All Queen Victoria Market traders can receive free, personalised mentoring from SBMS. Our network of over 130 experienced mentors provides tailored guidance to help you achieve your business goals. Each mentor has a proven track record of running their own business and supporting businesses across Victoria and Australia. They're dedicated to helping you improve your business in areas such as:

• Sales
• Cashflow
• Marketing (including Digital Marketing)
• Financial management
• HR & OHS
• Staffing
• Visual Merchandising
• Operations

Our mentors are here to listen, support, and guide you. They'll provide valuable advice and resources to help you run your business more effectively.

QVM Trader Connect Program Manager / Mentor in Residence : Madalen Ross

Madalen Ross is a seasoned business advisor with a passion for helping QVM traders succeed. With over 25 years of experience in marketing, branding, and digital strategy, Madalen offers tailored guidance on business growth, marketing, and operations.

Whether you're looking to improve your online presence, develop a robust marketing strategy, or simply need a sounding board for your business challenges, Madalen is here to assist you. She's committed to helping you achieve your goals and navigate the ever-changing business landscape.

Madalen can also connect you with other SBMS mentors who specialise in areas such as retail, marketing, stock management, finance, HR, mental health, succession planning, cash flow management, and more.

All QVM traders can access free, personalised mentoring with an experienced SBMS mentor!

There are two ways to book a mentoring session:

1. Connect with Madalen Ross, the SBMS Trader Connect Program Manager and Business Mentor in Residence.

Madalen brings over 25 years of experience in marketing, branding, and digital marketing to the table. She's passionate about helping QVM traders succeed and can assess your specific needs to pair you with the best mentor for your goals. You can find Madalen and other SBMS mentors wandering around the market each week, or contact her directly:

• Phone: 1300 816 817
• Email: [email protected]

2. Browse and Book Online

The SBMS website allows you to browse profiles of all available mentors, detailing their areas of expertise. This lets you choose a mentor who best aligns with your specific business needs.

Go to our home page and in the I want to use a Voucher section, type in "QVM". This will bring up a list of all of the mentors available. You can read their profiles, see what they look like and book them directly. There is no charge for the service.

Ready to take your business to the next level? Book a free mentoring session today! 

To learn more or schedule a session, please contact Madalen Ross.